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AskAny built in bug reporting and feature requests are now officially available, giving WordPress site owners a powerful new way to collect structured user feedback directly inside the chat interface.
Feedback is the foundation of product improvement. But most websites struggle with scattered emails, lost chat messages, and unstructured feature ideas. AskAny solves this problem by integrating a complete bug reporting and feature request system directly into your AI chatbot.
Why AskAny Built In Bug Reporting and Feature Requests Matter
When users find a bug or want to suggest an improvement, they should not need to open a separate ticketing system. With AskAny, everything happens inside the chat experience.
- Users can report bugs instantly
- Visitors can request new features
- AI detects intent automatically
- Each submission generates a unique tracking ID
- Admins can fully customize titles and messages
This creates a smoother experience for users and a more organized workflow for your team.
How To Enable Bug Reporting in AskAny
Enabling bug reporting inside AskAny takes just a few simple steps:
- Go to your WordPress dashboard
- Open AskAny Settings
- Navigate to Home Page Settings
- Activate the Homepage option
- Enable the Report Issue toggle
Customize the Bug Reporting Card
You have full control over how the report option appears inside the chat home screen.
- Title such as Report an issue
- Description such as Found a bug Let us know
- AI Initial Message which guides users when they begin reporting
How Bug Reporting Works
If the home link is enabled, users will see a Report an Issue card on the chat home screen. When they click it, the reporting form opens automatically.
If the home link is disabled, the system still works intelligently. When a user types something like I have a bug to report, the AI detects the intent and walks them step by step through the reporting process.
After submission, a unique Report ID is generated and shared with the user. This allows them to track the issue later without confusion.
How To Enable Feature Requests in AskAny
The feature request system works in a similar way and can be enabled quickly:
- Open AskAny Settings
- Scroll to the Feature Request section
- Enable the Feature Request toggle
Customize the Feature Request Card
- Title such as Request a feature
- Description such as What would you like to see next
- AI Initial Message to guide submissions
How Feature Requests Work
When the home link is enabled, users can click the Request a Feature card from the chat home screen and submit their idea immediately.
If the home link is disabled, the AI still detects phrases like I have a feature idea and automatically guides users through the request form.
Each feature submission generates a unique Request ID so users can reference or track their idea later.
Benefits for WordPress Site Owners
AskAny built in bug reporting and feature requests transform your chatbot into a structured feedback engine.
- Reduce scattered feedback across channels
- Improve transparency with tracking IDs
- Increase user trust
- Prioritize improvements based on real data
- Keep everything inside WordPress
This update strengthens AskAny as a complete AI chatbot and live support solution for WordPress websites.
Get Started Today
Download AskAny from the official WordPress repository and start collecting structured feedback directly inside your chatbot.
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