Terms of Service

By accessing or using any products, plugins, services, or websites operated by WPAZLEEN ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to all of these terms, you may not use our services.

These terms apply to all visitors, users, and others who access or use our WordPress plugins and related services including Activity Guard, AskAny AI Chat, Simple Form, Product Display, Shop Explorer, and Post Export Import with Media.

WPAZLEEN provides WordPress plugins and related support services. Our current product lineup includes:

• Activity Guard — Real-time security monitoring, IP blocking, and Slack notification plugin.
• AskAny AI Chat — AI-powered chat assistant for WordPress and WooCommerce sites.
• Simple Form — Contact form builder with drag-and-drop and analytics.
• Product Display — WooCommerce product presentation with multiple layout options.
• Shop Explorer — Advanced WooCommerce management dashboard with bulk editing.
• Post Export Import with Media — WordPress content migration tool with media support.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice.

When you create an account or purchase a license, you are responsible for:

• Maintaining the confidentiality of your account credentials and license keys.
• All activity that occurs under your account.
• Notifying us immediately of any unauthorized use.
• Providing accurate, current, and complete information during registration.

We reserve the right to terminate accounts that violate these terms or engage in abusive behavior.

Subject to these Terms, WPAZLEEN grants you a limited, non-exclusive, non-transferable, revocable license to use our plugins as follows:

• Free plugins — Licensed under GPL-2.0 or later as distributed through WordPress.org.
• Pro single-site licenses — May only be activated on the number of sites specified at purchase.
• Agency / Developer licenses — May be used on client sites as permitted by your license tier.
• Lifetime licenses: Personal, non transferable access to a specific plugin for as long as we continue to support that product, limited to the number of sites stated at purchase.

You may not redistribute, resell, sublicense, or share license keys without explicit written permission from WPAZLEEN.

Lifetime licenses are strictly for the personal use of the original purchaser and their own sites, or client sites permitted under an agency tier, and may never be resold, shared, sublicensed, gifted, or transferred to another individual, business, or site ownership without our prior written approval.

All prices are listed in US dollars and are subject to change without notice. Payments are processed securely through our payment partner, Freemius.

Refund Policy: Your trust matters to us, so our refund terms are tailored to the type of plugin you purchase. Plugins built around a one time export, import, or data migration are handled a little differently from our other plugins, for the reasons explained below.

Standard Refund Policy

This applies to Activity Guard, AskAny AI Chat, Simple Form, Product Display, Shop Explorer, and any other WPAZLEEN plugin that is not an export, import, or one time migration/solution tool.

We offer a simple, no questions asked refund within 14 days of purchase.

• If you are requesting a refund because the plugin does not work as documented, please tell our support team what happened and, if possible, share a screenshot, error message, or short screen recording so we can attempt a quick fix.
• If our team is unable to resolve the issue to your satisfaction, we will process your refund without further questions, as long as the request is made within 14 days of purchase.

Export, Import & Data Migration/ One time solution plugins

This applies to Post Export Import with Media and any other plugin whose main purpose is exporting, importing, or migrating your content or data in a one time action.

How to request a refund:

1. Contact our support team within 14 days of purchase and let us know what issue you are facing.
2. Help us find the problem faster by sharing a short screen recording using a free tool like Neetorecord (or any recorder of your choice), along with a few screenshots if you can.
3. Prefer a hands off option? Our dedicated QA team can debug the issue directly. Just create a temporary admin account for us, ideally on a staging site, or on your live site if staging is not available, which we will handle with extra care.
4. Once we have the full details, we will do everything we can to resolve the issue within 24 to 48 hours.
5. If the issue still is not resolved, we will process your refund.

We may decline a refund for an export or import plugin if the original site is no longer available for troubleshooting, if the export or import was already completed successfully and the request is based on a use case mismatch rather than a genuine defect, or if we reasonably suspect the plugin was purchased only to extract content before requesting a refund.

Refunds may not be available for:

• Requests made outside the 14 day refund window for that plugin.
• Renewal charges where we have sent a prior reminder.
• Cases of license abuse, resale, license sharing, or other policy violations.

Note: Payment gateway processing fees charged by Freemius, our payment processing partner, are non-refundable and are automatically excluded from the refunded amount. This is outside our control — it's a small amount, usually just a few dollars, and is standard practice across the industry. You can read more in Freemius' Privacy Policy.

Premium support is included from the moment you purchase any premium plan — we're here to make sure you get the most out of every plugin you buy from us.

Annual subscriptions auto-renew unless cancelled at least 24 hours before the renewal date.

You agree not to use our services to:

• Violate any applicable local, national, or international laws or regulations.
• Transmit any spam, malware, or malicious code.
• Attempt to gain unauthorized access to any part of our services or infrastructure.
• Reverse-engineer, decompile, or create derivative commercial works from our Pro plugins.
• Impersonate any person or entity or misrepresent your affiliation with us.
• Use automated tools to scrape or harvest data from our websites.

All content on wpazleen.com — including but not limited to logos, graphics, plugin code (Pro portions), documentation, and marketing materials — is the exclusive property of WPAZLEEN and is protected by applicable copyright, trademark, and other intellectual property laws.

The WPAZLEEN name, logo, and product names are trademarks of WPAZLEEN. You may not use these marks without prior written consent.

Free plugin versions distributed via WordPress.org follow the GPL-2.0+ license; this does not extend to Pro plugin source code, brand assets, or documentation.

Our services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. WPAZLEEN does not warrant that:

• The services will be uninterrupted, error-free, or secure.
• Any errors or defects will be corrected within a specific timeframe.
• The services are free of viruses or other harmful components.
• Results obtained from using the services will meet your requirements.

To the maximum extent permitted by law, WPAZLEEN shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or business interruption — arising from your use of or inability to use our services.

In no event shall our total aggregate liability exceed the greater of (a) the amount you paid us in the twelve months preceding the claim or (b) USD $100.

We may terminate or suspend your access immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our services ceases immediately.

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not provide pro-rated refunds for mid-cycle cancellations.

We reserve the right to update or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days notice via email or a notice on our website prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

If you have any questions about these Terms of Service, please contact us: