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Frequently Asked Questions

After your purchase, you will receive an email containing the license for the Pro version. Also available for download on the Account page.

Sorry for the delay! Your download link is usually emailed right after purchase. If you don't see it, try these steps:

1. Check Spam/Junk 📧
Purchase emails sometimes land there.

2. Download From Your Account 💻
Log in to the Freemius Customer Dashboard using your purchase email as the username and the password sent to you after purchase.

3. Can't Find the Password Email? 🤔
Contact us at helpwpazleen@gmail.com and we'll reset it manually.

We have a 14 days refund policy. Please email us explaining why you would like to get a refund with purchase information.

No. All of our plans do not need any setup fees.

Yes, you can easily cancel your account from your Account panel if you ever need.

In the absence of a lifetime plan purchase, all plans are year-to-year.

Of course! Your plan is always upgradable or downgradeable.

We accept all major credit cards including Visa, Mastercard, American Express, as well as PayPal payments.

Indeed! Since providing our paying clients with excellent customer care is essential to a high-quality product, we'll make every effort to address any problems you run into via our support page and team.

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